Garanicije & FAQ
40 YEARS OF EXPERIENCE GUARANTEES THE BEST PROTECTION DOG YOU CAN GET!
The dogs of the Mrazovac Kennels are vaccinated repeatedly with Rabies serum, and afterwards the Special Blood Test is made so that the dogs are perfectly 100% protected.
Besides all our dogs are vaccinated with all the serums according to the strictest International requirements.
All the dogs are Microchipped with the aim of perfect identification.
We guarantee officially the health, temperament and the training level of our dogs. We can guarantee 6 month's on the dog's health after arriving to the customer.
If you purchased Mrazovac K9 dog to have any hidden medical condition that would prevent a great life, this customer can demonstrate it with two different veterinary results, in this case Mrazovac K9 will replace a dog to the customer, based on common agreed on occasion.
All this makes it possible for you to receive the dog on its arrival at the airport and to take the new Friend home.
Q: Why should I buy a Personal Protection Dog, over a weapon?
A: A Personal Protection Dog is the only defensive weapon that can NOT be used against you. Feeling secure is extremely important, and with a Personal Protection Dog you will not only feel secure, you will be secure!
Q: I have a house alarm system. Isn't that better than a protection dog?
A: Home alarm systems are "passive" and need to be manually activated. Our top quality Protection Dogs are always "active" and can respond at a moments notice.
Q: Can my dog be around children outside my home?
A: Our dogs can be taken to social and sporting events and safely meet children and friendly adults with no concerns for public safety.
Q: Can my children roughhouse with each other?
A: Yes, all family members are part of the 'pack' in the eyes of the proper dog and are therefore observed by the dog as not intimidating or a serious threat to each other.
Q: How do I purchase a dog from you, what is the process?
A: First take your time and look through my website to get an idea about our services and top quality dogs that we sell. After that, you can either send me an email, or call my U.S. number and talk directly to me. During this time I can get an understanding of your specific needs and best match one of our dogs that will best match you and your family.
After finding out your specifics needs and placement of that "perfect" dog for you, you will send me a Bank wire transfer that will be used as your "deposit".
Q: I'm in a hurry, how soon can you ship my dog?
A: We only ship "Fully-trained" dogs, ensuring that when you get your dog, you won't have to send him back for re-training. This saves you both time and money. Depending on your exact needs, we have adult dogs that are fully trained and can be ready to be sent to you.
Q: Do you vaccinate your dogs?
A: All of our dogs are given a special European "Blood test", which tests for rabies. Only when the results are returned and your dog is found to be completely healthy, will we ship your dog to you.
Q: What's included with the price of the dogs?
A: With your purchase you are guaranteed to be purchasing a top quality European dog. All of our dogs are carefully chosen and bred for their socialization, temperament, drive, and intelligence. Along with your purchase, all of our dogs are "micro-chipped" for tracking, come with a first quality travel crate and documents which show their pedigree.
Q: Is it true that when you ship my dog, it will be in quarantine at the Airport for 30 days?
A: No. Since all of our dogs are vaccinated and have current health certificates and documentation, there is no quarantine period. Once your dog arrives at the Airport, you can go and pick him up.
Q: Can just anyone buy a dog from you?
A: No. We carefully screen clients to ensure that our dogs are going to a sound environment. We sell our dogs only to responsible adults.
Q: What kind of programs do you offer?
A: We have special programs for Women, and Child protection.
Q: Are your dogs "house broken"?
A: Yes. However when your dog arrives to your new home, you will have to adjust him to the acclimation process, which is included with your purchase.
Q: How long have you been in business?
A: I have been in the Protection dog training business for over 30 years.
Q: I'm a little nervous about making a purchase over the internet or phone. How do I know that you're legitimate?
A: We have been at the same location for over 30 years and are well known in the community. We have serviced clients from all walks of life to include Military, Police, and Business people. We welcome you to come to our facility and meet with us and see our dogs first hand if you like. Visitors and guests are always welcomed!
Q: I've often heard that big dog breeds have problems with their hips is that true?
A: Some dogs are susceptible to hip dysplasia. Our dogs are carefully screened and medically certified to be free of any hip abnormalities. We will not ship a dog that is not mentally, or physically stable.